FAQ

Animation and 3D Design are the newest feats at our #CreativeLab and both of them are large scale projects at Visual Media Factory®. In order to deliver the animation quality our clients deserve we created our newest subsidiary that we branded as Animation Media Factory®.

The DigMarketplace® is one of our new projects and subsidiaries dedicated to providing trending and modern digital products and games with instant delivery after payment while keeping prices under retail value with our acquisition methods, suppliers and strategies!

The WordPress Shop is one of our new projects and subsidiaries dedicated to providing WP themes, plugins, cheap managed hosting for WordPress, instructional content and much more for a broad audience with ease of use, quick and easy installations even with a beginner level experience!

Our customer support is active from 09:00 to 21:00h GMT+2  so we can cover our US-based clients and our European clients also. We also have premium support packages where we are available 24/7. If you are interested in having premium support contact us and we will give you a monthly price based on your requirements.

Our team members can use various tools to help you out like remote connection, send you instructional content, guide you through a voice call and overall take every approach necessary to fix your problem or help you out as soon as possible and in a timely manner!

Of course you will get a better price! As each company requires and individual and unique marketing and media plan our total price will increase and at the same time we will discount your total price according to the total costs of all projects together and/or the duration of the projects combined!

Of course! When you order more than one service at the same time we will discount your total price according to the total costs and/or the duration of the project

We create every marketing plan according to a clients online goals and needs becouse every client needs a fresh and unique strategy in order to generate results! By following your logo design and brand colors we will mimic your brand as it is at the moment when we start our campaing and we create the first set of immersive visual content that will generate a buzz about your brand, products or services. Every client gets a custom made solution and the entire work we do for a specific client is unique! You can see examples of our work and the different approaches and strategies we used for each client on our Portfolio page.

You can contact us via Viber or WhatsApp on the mobile phones that you can find on our contact page HERE, you can send a an email or just send a message through the contact form that you can find HERE and we will guide you through the ordering process. Our works begins with a call to understand what you want your brand to achieve online. After the inital call our team will develop a unique marketing and digital strategy for your company or brand in order to generate amazing results and get you where you want to be in the digital world. After you review our marketing and digital strategy proposals and give us a green light to start, our team will start creating everything that is necessary for your project and send you updates and examples of our work as we go. That way we keep you in the loop the entire time while we engage in getting you more brand awareness, more leads or more sales online!